Knowledge Base Article #1171:
What browsers are supported for use of FTP on ASP version of CarePortal?
The only supported web browser for use of FTP on ASP version of Care Portal™ is Microsoft Internet Explorer 6.0 (or higher)
Note: Using a browser other than Microsoft Internet Explorer may result in a login error. You may see an error message such as the following:
-------530 user anonymous cannot log in------
"anonymous users" are not permitted on the Care Portal™ FTP server"
Keywords: ASP, FTP, log in error, Portal, Anonymous users, Netscape