Knowledge Base Article #1171:

What browsers are supported for use of FTP on ASP version of CarePortal?

The only supported web browser for use of FTP on ASP version of Care Portal is Microsoft Internet Explorer 6.0 (or higher)

Note: Using a browser other than Microsoft Internet Explorer may result in a login error.  You may see an error message such as the following:

-------530 user anonymous cannot log in------

"anonymous users"  are not permitted on the Care Portal  FTP server"

Keywords: ASP, FTP, log in error, Portal, Anonymous users, Netscape
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