Knowledge Base Article #1181:

Special characters in patient name

Using the " " around the word in the patient demographics may cause you to receive error messages, such as [tab index = -1]. If you want to do anything, you should put ( ) around the name as this will not cause the error. This will then allow you to do a look-up on the patient.

Correct Format:    JONES, MICHAEL (JOE) P

Incorrect Format:    JONES, MICHAEL "JOE" P

Keywords: careportal, patient, contact, name, special character, error, tab index=-1
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