Knowledge Base Article #1182:

Assessments Print Error: Physical Database not found

Assessments print error "Physical Database not found"

Problem:  Using terminal services, I receive error message "Physical Database not found" when trying to print assessment forms.  However, if you log on as the administrator, you can print these forms.   

Resolution:  On the terminal server, the Administrator has a folder under the Documents and Settings folder. In the Administrator folder there is either a Winnt or Windows folder (depending on the operating system of the server). In the Winnt or Windows folder there is a folder called Crystal. That folder needs to be copied into each one of the user's folder as per below:
drive\documents and settings\user's name\winnt or windows\crystal

Please call support if you have any further questions.

Keywords: Physical Database not found, error printing assessments, print error, can't print assessments
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