Question: How do I resolve the billing integrity grid Error "Actual date of first visit differs from that reported in RAP."?
Answer: The RAP was sent at a point where there was a confirmed, billable service journal within a subsequent episode but additional service journals within the episode but with a date earlier than the service journal used for the RAP have been entered. The integrity grid reports that the first visit of the associated final claim is different than that on the RAP. You will need to cancel the RAP in FISS; then un-bill the RAP in WORKFLOW – Operations – Un-bill Claims and re-submit the RAP with the correct first visit date.