Knowledge Base Article #1448:

CarePortal Billing Integrity Error: SJ Transaction duration is 7 minutes or under

Question: How do I resolve the billing integrity grid Error "SJ Transaction duration is 7 minutes or under"?

Answer: The duration of the confirmed, billable service journal should be revised to be at least 8 minutes in length (to equal at least one 15-minute increment unit) or the service journal can be marked as non-billable.


Keywords: CarePortal, Integrity, Billing, Financial, Grid, Error
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