Knowledge Base Article #1470:

CarePortal Billing Integrity Error: SJ Transaction mm/dd/yyyy is associated with the wrong admission mm/dd/yyyy. Please contact support to resolve.

Question: How do I resolve the billing integrity grid Error "SJ Transaction mm/dd/yyyy is associated with the wrong admission mm/dd/yyyy. Please contact support to resolve."?

Answer: All service journal dates with an incorrect admission association are reported. You can resolve by going to ADMIN – Worker Maint – Worker then [search/select worker assigned to each SJ]. Scroll down to bottom of screen, click SERVICE JOURNALS link, find the SJ date in list, click “edit”; select appropriate admission / cert period from drop-down list box and then click [Save]. Repeat this corrective step for each SJ until all errors are resolved on the Integrity Check grid.

 

Keywords: CarePortal, Integrity, Billing, Financial, Grid, Error
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