Knowledge Base Article #1476:

CarePortal Billing Integrity Error: Supply [description] on mm/dd/yyyy is not covered by a valid payer policy effective date range.

Question: How do I resolve the billing integrity grid Error "Supply [description] on mm/dd/yyyy is not covered by a valid payer policy effective date range."?

Answer: You will need to enter an additional authorization period and its covered supply items for the reported visit discipline in the specified payer authorization period in CLINICAL – Patient Profile – Demographics – Payer / Policy Assignment – Authorized Supplies or you should delete the reported supply in CLINICAL – Patient Profile – Visit Notes – Supply Items.

 

Keywords: CarePortal, Integrity, Billing, Financial, Grid, Error
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