Question: How do I resolve the billing integrity grid Error "Actual supply quantity for [description] exceeds authorized quantity of “nn” for payer, auth #”"?
Answer: You will need to adjust the authorization period and its covered supply item limits for the reported supply in the specified payer authorization period in CLINICAL – Patient Profile – Demographics – Payer / Policy Assignment – Authorized Supply or you should delete the reported supply in CLINICAL – Patient Profile – Visit Notes – Supply Items.