Knowledge Base Article #203:

My visit notes are going very slowly and I have to tap each item twice.

Problem: Its taking a really long time to enter a visit note on my PDA.  With the new software I have to double tap each item in my note.  The first tap hightlights and the second  takes me to the Save screen where I tap save.  Now I can select my next item.

Resolution: There is no need to tap each item twice.  Tapping once and seeing the highlight is sufficient. 

Additional: The second tap takes you into the edit screen.  This screen is intended for items that need additional text entry to complete.  Items that end with a colon ":" take you to this screen on the first tap.  Items setup as memo type take you to this screen on the first tap.  Regular checkmark items dont require this edit screen.

Keywords: double vnotes visitnotes long slow
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