Knowledge Base Article #45:

Unable to Transfer a New Patient from SAM to OasisGold

Problem: The interface did not recognize the patient as newly added, perhaps due to the fact that several days had passed.


Resolution: Go to the Edit Patients screen in Care Manager, change the Referral Source, click Save, change it back to original setting and click Save again then go to GRSSAM and click Process. 

Keywords: Transfer, SAM
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