Knowledge Base Article #657:

CarePortal Scheduling

Problem: Unable to use calendar UI to move scheduled activities from one date to another

Solution: The ADMIN mode is the only one that supports the moving of a scheduled visit from one date to another

Step 1: locate the scheduled visit to be moved you will see an --> to the left of the worker name

Step 2: click the --> [the arrow and the scheduled visit text will turn GREEN]

Step 3: Move the cursor to a date where you wish to have the scheduled visit moved and the date box will be shaded

Step 4: Click the shaded date box once and the selected scheduled visit will be moved to that date.

Keywords: CarePortal, Scheduling, Moving visits, visits
Suggestions & Comments
Was this article helpful?
Strongly Disagree / Strongly Agree
12345